Privacy Policy

Question 1

Will there be an information booth / area?

Answer

Yes the information area is near the entry of the festival.

Question 2

Will there be first aid on site?

Answer

Absolutely, there is a medical booth at the entry of the festival and an ambulance on standby in case of need.

Question 3

Can I bring my own drinks and food?

Answer

it is not allowed to bring food and drinks from outside to the festival. But don’t worry there are plenty of drink and food options here to satisfy your need.

Question 4

What time are the opening hours to the festival site?

Answer

The festival starts at 08.30 PM and ends at 05.00 AM. We want you to stay and enjoy the great Halfmoon Festival vibes and the Island spirit as long as possible.

Question 5

What type of vendor will be on site?

Answer

Food, Drinks, Crafts, UV Body painting, Accessories… Enjoy the experience in every bit.

Question 6

What items are not allowed at the festival?

Answer

Weapons, Explosives, Drugs, Glass bottles, Pets and all illegal stuff.

Question 7

What is the minimum age to enter the Halfmoon Festival ?

Answer

The minimum age limit to enter the festival is 18.

Question 8

It is raining. What should I do?

Answer

Face the challenge and keep on dancing. The festivities will go on, rain or shine.

Question 9

I’ve lost my mobile phone / keys / passport / etc. What should I do

Answer

If you lost any of your belongings, you can check on our Facebook Fanpage. We will show all found items and you can pick them up the next day at Sunset Walk beach club in Bantai (opposite site of the BTT Gasoline Station).

Question 10

Are lockers available at the festival site ?

Answer

No lockers at the festival site.

Question 11

Can I bring my medication ?

Answer

Halfmoon Festival conduct an absolute zero tolerace policy with regardto drugs. If you need to take prescribed medication to health problems. You need to be in procession of a valid medical certificate, You are allowed to take these medications with you.

Question 12

Do I have to bring my original ID / Passport to the festival?

Answer

Photocopies are fine but has to be very clear and the photo must be identifiable.

Question 13

What kind of ticket can I buy?

Answer

We provide 4 different types of tickets: 1. Regular Admission Ticket 2. VIP Admission Ticket 3. Boat Package Included Regular Ticket [From Koh Samui] 4. Boat Package Included VIP Ticket [From Koh Samui]

Question 14

What kind of Credit Card can I use to purchase my ticket?

Answer

We accept Visa & Master Credit and Debit cards and we also accept PayPal.

Question 15

How many tickets can I buy?

Answer

For regular admission tickets there is a purchase limit of 6. This limit applies per person, per transaction, per credit, per billing address, per e-mail address and per other identifying factor. Any person or group that exceeds the wristband limit in any way it subject to and at risk of order cancellation and refunding at the discreation of HMF.

Question 16

I can’t come anymore. What Can I do?

N/A

Answer

We recommend, to buy your ticket online on this website.

Answer

Name change are not possible. Small spelling mistake not cause any problem at the entrance.

Answer

The island is amazing, and we recommend staying 3-4 nights at leats, to really enjoy and experience this special place.

Answer

Absolutely

Answer

Request DENIED

Answer

Request GRANTED

Answer

Press accreditation are only possible if you are a photographer or journalist with an existing medium. Not for personal purpose or hobby.

Answer

Make sure to check website and FAQ first, before contracting Halfmoon Festival. by doing so you could limit the amount of mails in mailbox and raise the reply time for no answer found in FAQ.

Answer

PLEASW submit your question to info@halfmoonfestival.com

Question 17

Will tickets been sold-out? Do I need to get the ticket now?

Question 18

Can I change the name of ticket ?

Question 19

How long should I be staying on Koh Phangan?

Question 20

Do you have a shuttle service?

Question 21

Will there be parking space around the venue?

Yes

Question 22

Can I save photos and great moments in the festival using my DSLR camera and professional recording equipment?

Question 23

How about my camera phone, compact camera, other point and shoot camera?

Question 24

Press accreditation?

Question 25

Contract Halfmoon Festival

Question 26

HALFMOON FESTIVAL FAQ

GENERAL